diff --git a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/failure/Extensions.kt b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/failure/Extensions.kt
index d3cc8fc8e4..6e198fb98c 100644
--- a/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/failure/Extensions.kt
+++ b/matrix-sdk-android/src/main/java/org/matrix/android/sdk/api/failure/Extensions.kt
@@ -86,6 +86,10 @@ fun Throwable.isInvalidUIAAuth() = this is Failure.ServerError &&
 fun Throwable.isHomeserverUnavailable() = this is Failure.NetworkConnection &&
         this.ioException is UnknownHostException
 
+fun Throwable.isMissingEmailVerification() = this is Failure.ServerError &&
+        error.code == MatrixError.M_UNAUTHORIZED &&
+        error.message == "Unable to get validated threepid"
+
 /**
  * Try to convert to a RegistrationFlowResponse. Return null in the cases it's not possible
  */
diff --git a/vector/src/main/java/im/vector/app/core/error/ErrorFormatter.kt b/vector/src/main/java/im/vector/app/core/error/ErrorFormatter.kt
index 8fbd89a6c1..d9a08bd81a 100644
--- a/vector/src/main/java/im/vector/app/core/error/ErrorFormatter.kt
+++ b/vector/src/main/java/im/vector/app/core/error/ErrorFormatter.kt
@@ -25,6 +25,7 @@ import org.matrix.android.sdk.api.failure.MatrixError
 import org.matrix.android.sdk.api.failure.MatrixIdFailure
 import org.matrix.android.sdk.api.failure.isInvalidPassword
 import org.matrix.android.sdk.api.failure.isLimitExceededError
+import org.matrix.android.sdk.api.failure.isMissingEmailVerification
 import org.matrix.android.sdk.api.session.identity.IdentityServiceError
 import java.net.HttpURLConnection
 import java.net.SocketTimeoutException
@@ -105,6 +106,9 @@ class DefaultErrorFormatter @Inject constructor(
                             throwable.error.message == "Not allowed to join this room" -> {
                         stringProvider.getString(R.string.room_error_access_unauthorized)
                     }
+                    throwable.isMissingEmailVerification() -> {
+                        stringProvider.getString(R.string.auth_reset_password_error_unverified)
+                    }
                     else -> {
                         throwable.error.message.takeIf { it.isNotEmpty() }
                                 ?: throwable.error.code.takeIf { it.isNotEmpty() }
diff --git a/vector/src/main/java/im/vector/app/features/onboarding/ftueauth/FtueAuthResetPasswordEntryFragment.kt b/vector/src/main/java/im/vector/app/features/onboarding/ftueauth/FtueAuthResetPasswordEntryFragment.kt
index 6282fded61..cede32008c 100644
--- a/vector/src/main/java/im/vector/app/features/onboarding/ftueauth/FtueAuthResetPasswordEntryFragment.kt
+++ b/vector/src/main/java/im/vector/app/features/onboarding/ftueauth/FtueAuthResetPasswordEntryFragment.kt
@@ -31,6 +31,8 @@ import im.vector.app.core.extensions.setOnImeDoneListener
 import im.vector.app.databinding.FragmentFtueResetPasswordInputBinding
 import im.vector.app.features.onboarding.OnboardingAction
 import im.vector.app.features.onboarding.OnboardingViewState
+import org.matrix.android.sdk.api.failure.isInvalidPassword
+import org.matrix.android.sdk.api.failure.isMissingEmailVerification
 
 @AndroidEntryPoint
 class FtueAuthResetPasswordEntryFragment : AbstractFtueAuthFragment<FragmentFtueResetPasswordInputBinding>() {
@@ -61,7 +63,12 @@ class FtueAuthResetPasswordEntryFragment : AbstractFtueAuthFragment<FragmentFtue
     }
 
     override fun onError(throwable: Throwable) {
-        views.newPasswordInput.error = errorFormatter.toHumanReadable(throwable)
+        when {
+            throwable.isMissingEmailVerification() -> super.onError(throwable)
+            else -> {
+                views.newPasswordInput.error = errorFormatter.toHumanReadable(throwable)
+            }
+        }
     }
 
     override fun updateWithState(state: OnboardingViewState) {
diff --git a/vector/src/main/res/values/strings.xml b/vector/src/main/res/values/strings.xml
index 8f0e0ac7ab..96ea65c5a7 100644
--- a/vector/src/main/res/values/strings.xml
+++ b/vector/src/main/res/values/strings.xml
@@ -524,6 +524,7 @@
     <string name="auth_recaptcha_message">This homeserver would like to make sure you are not a robot</string>
     <string name="auth_reset_password_missing_email">The email address linked to your account must be entered.</string>
     <string name="auth_reset_password_error_unauthorized">Failed to verify email address: make sure you clicked the link in the email</string>
+    <string name="auth_reset_password_error_unverified">Email not verified, check your inbox</string>
     <string name="auth_accept_policies">"Please review and accept the policies of this homeserver:"</string>
 
     <!-- Login Screen -->